Frequently asked questions

Quickly find the answers to your concerns here.

Need help?

Already a customer? Visit our helpdesk for more detailed questions and answers.

Visit HelpDesk

Common Questions

Do you create content?

Our AI campaign creator can assist with images, but they usually require touch up. We also have partnerships with other providers. Reach out to inquire.

Can you help set up?

Setting up is a super easy process. We are happy to get you set up if needed. Sign up to get a kickoff call invitation.

I have a limited budget, will this work for me?

Sure thing! We recommend no less than $100/day on ads but can work with as low as $50/day. Keep in mind that the lower the budget, the slower the process. We don't usually go under $5/day on every ad set, which is why that is the minimum.

Process

Do you do custom/lookalike audience and retargeting?

Can I make changes to the campaign?

Absolutely! You don't even need to use Ads Manager anymore.

I like the Ad Manager format, do I have to use your Dashboard?

Sure thing. The best part about it is that all your changes on Ads Manager will sync to Cactivate.

When can I expect results?

We are priced to be 1/10th the cost of a media planner & buyer. You should see value instantly, which will only compound when you scale.

Pricing Plans

Are there any hidden fees?

Nope.

What happens if I cancel?

You will have access to the remainder of the plan which you are subscribed to.

How does it work with other currencies?

We default to whichever your ad account currency is in. All of our billing is in USD.

Are there any discounts or bonuses available?

Inquire if you spend more than $100K/month or have 5+ ad accounts.

Other Questions

Do you do TikTok or Google Ads?

Our team is working hard to integrate TikTok, Bing Ads and other platforms. The process does require patience as we want to make sure that we are thoroughly testing for quality and performance. Our goal is to launch on all major platforms including Amazon, LinkedIn, WeChat, TikTok, etc.

How are you different from the other AIs?

We're the only end-to-end solution that learns from your history, and structures your campaigns into fully fledged funnels. Our competitors are usually better for traffic campaigns or automations, our goal is to help conversion-driven brands and agencies scale.

Can I pause Cactivate?

Yes, we allow a 1-month freeze at no charge.

Need help?

Already a customer? Visit our helpdesk for more detailed questions and answers.

Contact HelpDesk

Grow Faster With Cactivate...

Now everyone can leverage the power of Al to grow their business

Get Started